Starbucks
Coffeehouse Leader (Store Manager)
- Lead the daily operation of a Starbucks coffeehouse, including hiring, training, and scheduling partners.
- Deliver a consistent guest experience through hands-on leadership and partner coaching.
About
I'm a Coffeehouse Leader (Store Manager) at Starbucks in Reno, NV. Before Starbucks, I spent four years at Spencer's and Spirit Halloween, working my way up from seasonal Assistant Store Manager to Store Manager and then District Sales Manager, leading single stores and multi-store markets across the San Francisco Bay Area. Developing people is what I care about most: I've trained and promoted multiple sales associates into assistant managers.
3.69% → 1.38%Shrink reduction, fiscal 2024 (Spencer's)
#1Store in district for KPIs, 2024
$3M+Revenue overseen across three stores, 2025
60 + 15Associates onboarded and store managers hired in one season
Experience
Spencer's
Store Manager
- Ranked #1 store in the district for KPIs in 2024, including top battery sales (+70.22%), top UPT to plan (+4.02%), and top sales to plan (+0.06% YTD).
- Cut shrink from 3.69% in 2023 to 1.38% in fiscal 2024 through inventory control, guest engagement, and loss prevention.
- Led a team of 10+ associates, consistently beating sales and shrink targets.
- Recruited, hired, and trained associates and managers; promoted multiple sales associates into assistant managers.
- Matched staffing to mall traffic and partnered with mall management on events that increased foot traffic.
- Launched corporate promotions on time with consistent branding, visual merchandising, and compliance.
Senior Assistant Store Manager
- Ran day-to-day operations in the Store Manager's absence, including policy compliance and new-associate training.
- Led a team of 7+ associates through the holiday season.
Assistant Store Manager
- Hired full-time after a strong Halloween season at sister company Spirit Halloween.
- Built visual merchandising displays that drove sales and co-managed part of the business.
Spirit Halloween
District Sales Manager
- Oversaw $3,069,456 in revenue across three stores.
- Led the simultaneous build-out of two new stores, opening both in 10 days.
- Directed high-volume hiring across the market, averaging 24+ interviews per store per day and onboarding 60 associates.
- Hired 15 store managers and provided ongoing leadership oversight.
- Led the market's Spirit of Children campaign, raising $25,000+.
Store Manager
- Led the store to $1M+ in sales for the 2023 Halloween season.
- Raised $11,000+ for Spirit of Children.
Assistant Store Manager
- Ran daily operations in the Store Manager's absence, including opening, closing, and coaching.
- Trained new associates daily and led a team of 10+ seasonal associates.
Target
Fulfillment Associate
- Served as lead support in the Fulfillment Manager's absence.
- Trained new hires and introduced process improvements that boosted efficiency.
KFC
Fry Cook
- Trained new cooks and monitored food safety and kitchen cleanliness.
Skills & Credentials
Core competencies
Certification
Food Manager Training, StateFoodSafety · Issued Jun 2026
Education
High School Diploma, Del Puerto High School, Patterson, CA · 2021